At luxury138, your privacy is more than a legal obligation — it is our promise to every member. We employ the latest encryption technology and industry best practices to ensure your personal information remains safe and protected at all times.
All data transmitted between your device and luxury138 servers is protected with industry-standard 256-bit SSL encryption, ensuring your information cannot be intercepted by any party.
Our identity verification (KYC) process handles your personal documents to the highest security standards. KYC data is stored in a fully integrated and protected environment.
Our servers use a multi-layered data storage system with strict access controls. Only staff granted specific authorisation may access member personal data for legitimate operational purposes.
Luxury138 does not sell, rent, or transfer members' personal data to third parties for marketing purposes. Your information belongs to you, and we respect that privacy fully.
The luxury138 mobile app is equipped with additional security layers including biometric authentication, two-factor login, and unusual activity detection to protect your account.
All data management practices at luxury138 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you confidence that your privacy rights are protected under the law.
Luxury138 collects your personal information solely for the purpose of providing better, safer, and more reliable services. Data collection is carried out transparently, and you will be informed of the types of data collected during the registration process.
Information you provide directly:
Information collected automatically:
Every piece of personal information we collect is used responsibly and within the scope communicated to you. luxury138 will not use your data for unrelated purposes without your consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Registration & account management | Name, email, phone number | Contractual compliance |
| Identity verification (KYC) | ID card, date of birth, address | Legal requirement |
| Payment processing | Payment method information | Contractual compliance |
| Security & fraud prevention | IP, session logs, device data | Legitimate interest |
| Service communications | Email, phone number | Legitimate interest |
| Marketing & promotions (with consent) | Email, game history | Member consent |
| Platform analytics & improvement | User behaviour data | Legitimate interest |
Luxury138 may send you account-related notifications, exclusive promotions, new game updates, and VIP programme information via email or SMS. You may opt out of marketing communications at any time by contacting our support team.
Luxury138 does not sell or rent your personal data to any third party for their own commercial purposes. However, there are limited situations where we need to share your information with certain parties to ensure smooth service delivery:
All third parties working with luxury138 are required to meet data protection standards equal to or higher than our own. We conduct regular reviews of our partners to ensure ongoing compliance.
Luxury138 uses cookies and similar tracking technologies to enhance user experience, maintain login sessions, and analyse how members interact with our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
Luxury138 continuously invests in the latest security infrastructure to protect the personal data of all members. We employ a layered defence approach encompassing multiple technical protection mechanisms and strict operational procedures.
While we take all reasonable precautions, no digital system can be guaranteed 100% secure against threats. In the event of any security incident affecting your data, luxury138 is committed to notifying you in a timely manner in accordance with applicable legal requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by luxury138:
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete personal information.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing or profiling purposes at any time.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data under certain circumstances as defined by law.
Luxury138 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations in Malaysia.
Once the retention period expires, your data will be securely deleted using industry-standard data erasure methods, ensuring it cannot be recovered by any party.
Luxury138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, new legal requirements, or improvements in how we protect your data.
When we make significant changes to this policy, we will:
Continued use of the luxury138 platform after policy changes take effect constitutes your acceptance of the latest version of the Privacy Policy. We recommend reviewing this page periodically to stay up to date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how luxury138 handles your personal data, our data protection team is ready to assist you.
For more information about your rights under Malaysia's PDPA, you may visit the official website of the Department of Personal Data Protection Malaysia. If you are dissatisfied with how we handle your complaint, you also have the right to submit a complaint to the relevant authority.
We value the trust you place in luxury138 and are committed to always keeping your privacy as the highest priority in every aspect of our platform's operations.
Luxury138 ensures your information is kept safe and secure. Register today and enjoy over 1,000 exciting games with the peace of mind you deserve.